Contact Us

Have questions or need assistance? We are here to help. Reach out to us and our team will respond as soon as possible.

Send Us a Message

Available during business hours

Nova Digital Finance

Digital Finance District

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

For urgent account or payment issues, email us at support@novadf.com with your client ID in the subject line for priority assistance.

How Can We Help?

Choose the topic that best matches your inquiry so we can direct you to the right team.

Questions about applications, terms, amounts, fees, or the financing process.

Help with identity verification, document uploads, or account approval status.

Password resets, login issues, account settings, or profile updates.

Partnership opportunities, media inquiries, or anything else we can help with.

We strive to respond to all inquiries promptly. Here is what you can expect:

< 2h

Urgent Issues

Account lockouts, payment failures

< 24h

General Support

Financing questions, KYC help

2-3 days

Partnerships

Business inquiries, media requests